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Attacking Operational Inefficiency Through a Faculty Information System: A Path to Streamlined Academic Operations

When implemented, a Faculty Information System (FIS) presents an excellent opportunity for academic institutions to streamline their operations, improve efficiency, and enhance collaboration. Through this system, an organization can identify and address existing operational inefficiencies, ensuring that the FIS implementation addresses pain points and optimizes processes. In this blog post, we will explore strategies for continually identifying operational inefficiencies through an implemented Faculty Information System, allowing your organization to evolve and transform.

1. Further Identify Inefficiencies

While workflow mapping was completed prior to implementation, FIS users should continue to look for bottlenecks, redundancies, and manual tasks that consume excessive time and resources. Continual engagement of faculty members, administrators, and staff will provide insights into their experiences and challenges faced while performing their daily tasks through the FIS. Spending time with them to see the inefficiencies in action during their daily work routines is a great way to understand the context of their issues and continue to build trust with the user community. Do not ignore a need because of an assumption that the new FIS cannot support an identified need. A good FIS will meet your needs and not force you into a workaround. 

2. Continually Review Process Maps

Using the work done in Step 1, update key process and workflow maps to visualize the sequence of activities, dependencies, and handoffs and further identify bottlenecks, redundancies, and areas for improvement. It also provides a visual representation of how the FIS can streamline and optimize these processes. The process mapping exercise also enables you to continue to communicate the potential benefits of the FIS to stakeholders, gain their support, and align their expectations.

3. Hunt Communication Gaps

Communication channels and practices constantly change within your institution and usually have inefficiencies that result in delays, misunderstandings, and increased administrative burden. When a change occurs identify where important information was lost or improperly documented (like in an email thread). Use internal focus groups to assess whether collaboration among faculty members, administrators, and support staff can be improved. By addressing communication gaps, an FIS implementation can facilitate seamless information sharing, enhance collaboration, and improve overall productivity.

4. Routinely Assess Administrative Burden

Use a continual quality process improvement process to examine the administrative tasks and processes that burden faculty members and administrators. Evaluate the impact of administrative burdens on productivity, faculty satisfaction, and the ability to focus on core responsibilities such as teaching and research. Streamlining these processes through automation and system integration provided by an FIS can alleviate administrative burdens and create a more conducive environment for academic excellence.

5. Monitor Data Accuracy and Accessibility

Quality data matters. Without it, systems cannot be relied upon for accuracy. Examine the accuracy of data to be used in your FIS and catalog where it is stored. Inefficient data management practices can lead to errors, duplication, and inconsistencies. Determine if there are challenges in accessing timely and accurate faculty information. Assess the impact of such inefficiencies on administrative processes, decision-making, and reporting. This analysis will help highlight the importance of a centralized FIS that ensures data accuracy, enhances accessibility, and facilitates informed decision-making.

6. Use Performance Metrics

Review your existing performance metrics related to faculty affairs and use the FIS implementation as the time to develop new metrics. Identify areas where performance falls short of expectations or where resources are not optimally utilized. Analyze the root causes of inefficiencies reflected in these metrics. This analysis provides quantifiable evidence of operational inefficiencies and helps prioritize improvement areas during the FIS implementation process.


Continually identifying operational inefficiencies through a Faculty Information System is crucial for maximizing its benefits. This awareness continually builds upon the value of your FIS, streamlining academic operations, improving productivity, and increasing collaboration within your institution. Discover how Mountain Pass Solutions can support your institution’s FIS needs today!

Tom Simon is the Chief Executive Officer for Mountain Pass Solutions.

A growth-focused startup software executive, Tom has a proven history of success working with industry giants, including Intel, Kellogg’s, Deloitte Consulting, and Valassis. Developing strategy and tactics to strengthen the internal team and its roadmap, Tom has successfully used his leadership to advance core customer relationships and generate sustainable growth for Mountain Pass Solutions.