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The Hidden Workload Draining Your Faculty Affairs Team

Exhausted worker finishing work

Manual faculty processes cost more than time—they lead to burnout, delays, and missed opportunities. Here’s how to identify the invisible work that’s slowing your institution down.

Manual Faculty Processes Are Costing More Than You Realize

In higher education, faculty affairs offices often operate behind the scenes—quietly supporting faculty hiring, appointments, promotion reviews, sabbaticals, and more. But what’s less visible is the manual effort required to keep those processes moving.

Every communication is routed by email.
Every approval and  reminder is sent manually.
Every spreadsheet is copied, pasted, and re-saved.
Every dossier/packet is created manually.
Constant calls to check on the status of a process.

Sound familiar? 

These processes aren’t just time-consuming. They quietly drain your team’s capacity, increase the risk of burnout, and divert attention away from more strategic work.

In this article, we’ll explore:

  • The hidden costs of inefficient faculty processes
  • How do these burdens contribute to team fatigue and errors?
  • What institutions could gain by reclaiming that time
  • How a platform like SmartPath can help break the cycle

Copy-Paste Isn’t Strategy: The Real Cost of Manual Faculty Tasks

For most institutions, faculty lifecycle tasks span multiple systems, formats, and touchpoints. This leads to repetitive and redundant work that adds up fast.

Common Time-Draining Tasks:

  • Copying data between HR platforms, spreadsheets, and PDFs
  • Chasing down approvals via email or hallway conversations
  • Manually formatting appointment letters
  • Rebuilding reports for each accreditation or leadership request
The Manual TaskThe Hidden Cost
Re-entering faculty dataTime loss, increased risk of human error
Emailing approval requestsDelays, missed deadlines, no audit trail
Building appointment lettersInconsistency, rework, and potential compliance gaps
Creating one-off reportsDuplicated effort, limited reusability

Multiply this across dozens—or hundreds—of faculty members, and the cumulative time loss is staggering.

When Workload Becomes Burnout

Behind every spreadsheet is a person staying late to “make it work.” When outdated tools force skilled staff to manage data manually, they’re spending more time buried in copying and fixing than advising, planning, or improving systems (i.e. high-value activities).

And that takes a toll.

Signs Manual Processes Are Overwhelming Your Team:

  • Delayed response times or approvals
  • Increased errors or inconsistent data
  • Difficulty meeting deadlines
  • Staff turnover or low morale
  • Growing resistance to change initiatives

Burnout isn’t just a staffing issue—it’s a risk to institutional memory, compliance, and leadership continuity.

What Could That Time Be Worth Instead?

Manual work is invisible until it stops—or until someone leaves. But what would it look like to reinvest that time in work that moves the institution forward?

Your Team Could Be Spending More Time:

  • Planning sabbatical and course coverage more proactively
  • Collaborating on equitable review and promotion policies
  • Supporting faculty onboarding and retention
  • Strengthening accreditation readiness
  • Running cross-departmental reports that inform strategy
TaskManual TimeTime With SmartPath
Generating appointment lettersHours to daysMinutes (automated batch)
Updating faculty  data in the HR systemHours to daysAuto-synced with workflows
Collecting approvalsHours to daysTracked via notifications
Generating reportsHours to daysOn-demand with clean data

Why Inefficiencies Persist—Even When Everyone Knows They Exist

Most faculty affairs teams know their current systems could be better. Change seems hard, though. In some cases, teams have adapted so well to inefficient systems that the pain becomes invisible.

Common Reasons Institutions Stay Stuck:

  • “This is how we’ve always done it.”
  • “We don’t have the time or budget to fix it.”
  • “We tried something new before, and it didn’t work.”
  • “We’re afraid the change will make things harder before they get better.”

The truth is, doing nothing has a cost, too. And often, it’s higher than the investment needed to improve.

What a System Designed for Faculty Affairs Looks Like

You don’t need a one-size-fits-all enterprise tool. You need a system that reflects how your work actually happens. One that conforms to your institution’s policies and procedures.

SmartPath was built specifically for faculty lifecycle management, with configuration, flexibility, and simplicity at its core.

SmartPath Helps Institutions:

  • Automate letter generation, approvals, and routing
  • Centralize data in one reliable, validated system
  • Enable role-based access for deans, faculty, committee members, HR, and admin teams
  • Track all updates with audit logs for accountability
  • Generate reports on demand for leadership and compliance

How to Start Reclaiming Time—Without Overhauling Everything

You don’t need to solve everything at once. Most SmartPath clients start by transforming just one or two high-friction workflows and build from there.

Start Small. Scale Smart.

  1. Pick a high-impact workflow (e.g., appointment letters, new appointments, annual renewals, promotions)
  2. Map the manual steps—who touches it, when, and how?
  3. Measure the time currently spent
  4. Use SmartPath to automate and track
  5. Use the time saved to improve other areas

When the right people spend their time on the right things, everyone wins—faculty, staff, and leadership.

The True Cost of “Making It Work”

What feels normal may be quietly holding your team—and your institution—back.

Manual processes don’t just slow things down. They hide risk, fuel burnout, and prevent the kind of innovation higher ed needs to stay competitive.

You shouldn’t have to “make it work” anymore.

It Might Feel Normal—But Inefficiency Isn’t Inevitable

Higher ed teams are used to managing complexity. But that doesn’t mean they should carry the full weight of inefficient systems.

With SmartPath, institutions finally have a way to reduce redundant work, protect their people from burnout, and shift the focus back to strategy and service.

Let us help you uncover the hidden work that’s costing your institution more than you think.